Privacy Policy

Privacy, security and trust are at part of the foundation of our relationship with our customers. We are committed to maintaining the confidentiality of your private information and we use the latest security technology to protect your sensitive data. We don't sell, rent, or loan our customer's names, e-mail addresses or personal information to anyone at any time for any reason. The only messages you receive will be from us. This includes automatic order confirmation and tracking e-mails generated when you place an order and, only if you choose, an occasional e-mail to notify you about special promotions or new services.

The site uses visitors' IP addresses to help diagnose problems with its web server, and to administer the site. The site uses cookies to save registered users' logged in status. Users' contact information is required when creating an account and used to contact the registered users when necessary (e.g., to confirm a shipment order). Registered users may always opt-out of receiving future mailings (see the choice/opt-out section below). The other optional information collected during registration is used to enhance the user's experience on the site and to provide a personalized "your Account" service. This information is collected to save users time by not making them re-enter the data each time they visit the site.

The site and app use an order form for visitors to request services. The site collects delivery information (pickup and delivery addresses) and optional notification information (e-mail addresses and phone numbers), and financial information (such as a credit card number). Contact information from the order form is used to fulfill the service, and financial information is used to bill for the service, when ordered.

Both pickup and delivery contact information is stored in the user's address book. The user can choose to remove an address added to their address book at any time. All contact information is stored solely for purpose of completing shipments and is not shared with any outside party.